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A deep dive into the challenges of AI in customer service for home service businesses, revealing how AI voice bots can miss critical opportunities, damage brand trust, and potentially lose significant revenue without proper human oversight.
A deep dive into the complex world of data center financing, exploring the challenges of power interconnection, tenant diversification, technological risks, and the emerging financial structures supporting the massive AI-driven infrastructure build-out.
A blueprint for transforming rigid, hierarchical organizations into more adaptive, customer-centric "octopus" companies by distributing decision-making, empowering teams at the edge, and treating innovation as everyone's job.
An eye-opening exploration of how AI can be used to save time, improve productivity, and help individuals become the best version of themselves, with expert Allie Kay Miller breaking down practical ways to leverage artificial intelligence in everyday life.
AWS CEO Matt Garman discusses how the company maintains a startup-like culture of innovation, emphasizing fast decision-making, optimism, and the importance of empowering teams while balancing risk and supporting employees through rapid technological changes.
The episode explores how AI can transform government efficiency, with Bill Vass, CTO of Booz Allen, discussing the potential of generative AI to streamline services, improve decision-making, and modernize government technology across various agencies. Through examples like AI-assisted satellite management, claims processing, and autonomous systems, Vass demonstrates how AI can help the government become more effective and responsive to citizens' needs.